Shipping policy

📦 Shipping Policy – 
At Mackey and o brien we’re committed to getting your items to you quickly, securely, and affordably.

🕒 Dispatch Time
Orders are dispatched same day with cut-off off 2pm
We process orders Monday to Friday (excluding public holidays).

🚚 Delivery Services
We primarily use Royal Mail 48hr, can use 24hr upon request - Please message, otherwise it may get overlooked as we sent out 1000s of parcels each month on this ecommerce channel - We have many so it gets busy !!!

Standard delivery is 48hr Tracked Royal Mail unless otherwise stated.

Upgraded postage options (Tracked / Express) are available at checkout.

🌍 International Shipping
We currently do not offer international postage unless specifically arranged in advance.

📦 Combined Shipping
Buying multiple items? We’re happy to combine postage where possible. Just message us before paying, so we don't miss them.

📬 Address Accuracy
Please ensure your eBay delivery address is correct and up-to-date. We’re not responsible for delays or non-delivery due to incorrect address details.

❗ Lost or Delayed Items
If your item hasn’t arrived after the estimated delivery window, get in touch — we’ll do our best to help resolve it.